Introduction to Management (2 day)

Improve your management skills, or prepare for your next promotion

Who is it for:

• Anyone new to management 

• Those that have been recently promoted to the management role 

• Those who have been a manager for just a short while 

• People aspiring to the role of management 

Managing Oneself

• The roles & responsibilities of the manager 

• Changing from doing to delegating  

• Know yourself – your style of management and communication preference 

• Self-development using Johari Window

• Managing yourself and your time

• Planning and looking at the big picture 

Getting the message over clearly 

 The role of assertive communication in managing others

• Identifying barriers to communication 

• Powerful questioning to bring about change in your team 

• Performance Management – getting the best out of your people including a brief look at: 

• Appraisals 

• One to ones

• Return to Work interviews 

• Setting SMART objectives 

• The role of giving (and receiving) feedback 

Managing the Team

• Management theories as a means to understand natural management styles and their effects on the individual

• Changing your management styles to meet the needs of the individual and situation

• How to motivate the team 

• The life cycle of a team

• Managing and chairing meetings 

• Decision making 

• Managing change