We all need excellent communication skills to become more efficient. We need to be able to communicate, build relationships and work with individuals at all level. Their behaviour and interpersonal skills can affect others both positively and negatively; consequently, this is an important element of working with others.
This Communication Skills training enables delegates to enhance their personal and team productivity by improving their working relationships. The programme will give delegates a greater awareness of the affect their behaviour has on others and increase their options when dealing with difficult staff, conflict or work-related problems.
This course will cover how to: