Coaching is one of the most effective methods of enhancing performance. It involves deliberate and specific activities that are designed to help people develop their skills by learning on the job. A good coach leads highly productive teams who are keen to learn new skills and as a result significantly increase the cost effectiveness and efficiency of their department/ organisation.
"I never cease to be amazed at the power of the coaching process to draw out the skills or talent that was previously hidden within an individual, and which invariably finds a way to solve a problem previously thought unsolvable." ― John Russell, Managing Director, Harley―Davidson Europe Ltd.
"I absolutely believe that people, unless coached, never reach their maximum capabilities." ― Bob Nardelli, former CEO, Home Depot
We will be going through the following topics:
We will also investigate the different models of appraisal s including competency, goal setting, peer appraisal, 360 feedback and self-assessment
This Communication Skills training enables delegates to enhance their personal and team productivity by improving their working and customer relationships. The programme will give delegates a greater awareness of the affect their behaviour has on others and increase their options when dealing with difficult people, conflict, or work-related problems. We will look at how to influence people in their decisions using persuasive communication. We will also learn how to become more assertive, so that we can negotiate good outcomes.
This is an interactive, thought provoking and fun workshop to help people represent others when taking part in meetings. Delegates will also learn how to provide feedback to colleagues on what took place and decisions made. The course will include a strategic focus on what works well and what could be improved within the organisation.
Who is it for
What is the role as an Employee representative?
What is the purpose of our meetings?
The qualities of a workplace representative
Team building exercise
Who is it for:
Anyone who hasn’t had any formal management training
Anyone who would like to improve their management skills
Four Steps to Effective Management
Getting the message over clearly
How does our team communicate?
Improving Performance with constructive feedback
Managing the Team
Managing your Time with useful Techniques
My Impact on the Organisation
Motivation and Morale
Analysing what is going well and what could be improved
Action Plan for the future